Capillary’s technology solutions help businesses get ahead of the digital evolution and stay ‘Always Consumer Ready’. Over 300 marquee brands across 30+ countries, including Pizza Hut, VF Brands, Walmart, Al-Futtaim, KFC, Starbucks, Madura Garments, Courts and Samsung, trust Capillary to enable easy and seamless consumer experiences. With over 300 million consumers and 25,000 stores on the platform, Capillary is Asia’s leading SaaS product company. Over 700 Capillary associates across 11 global offices are continually innovating to find new ways for brands to make their consumers’ lives easier, and experiences memorable. Explore more at
The design team at Capillary is an interesting mix of engineers, artists and researchers who bring in a multi-disciplinary approach towards design. We believe in hiring the top design talent from IITs, NID and prominent art schools. We love designers who are passionate about their craft and approach their work as artisans. We are currently looking for a Senior user researcher who can help us distill the most pressing needs of our users. The user researcher will work closely with a senior product manager.
Capillary, founded in 2008, provides OmniChannel Engagement and Commerce solutions that help consumer brands increase customer reach, engagement, sales and loyalty. We are backed by prominent venture capital investors including Warburg Pincus, Sequoia Capital and Qualcomm Ventures. Not only have we been featured in the top 5 enterprise startups out of India, but our fun-loving team works in a culture that rewards bright, driven individuals and gives them space for their creativity.
With a solution suite that includes CRM & Loyalty, MartJack E-Commerce Platform, Marketing Cloud, Customer Analytics, and O2O Commerce, we connect 150 million consumers, enables 20,000+ stores and 250+ enterprise e-commerce implementations across 30 countries – including for leading brands like Unilever, Walmart, Madura Fashion, Starbucks, and Puma. You can find out more about us on our Quora blog or by checking out this quick, introductory video.