Solution Architect is responsible for design and delivery of innovative CRM & ecommerce solutions for large enterprise customers, using Capillary’s Omnichannel CRM & ECommerce platform. You will engage with business stakeholders at start of the project, understand their requirements, business work flows and processes, and then stay engaged as Solution Architect through the entire project lifecycle. You will work with multiple internal teams including Sales, Product Management, Engineering and Delivery, to drive excellence in design and delivery of SaaS solutions to the market. Solution Architect (SA) role is part of the Solution Engineering team at Capillary.
Capillary, founded in 2008, provides OmniChannel Engagement and Commerce solutions that help consumer brands increase customer reach, engagement, sales and loyalty. We are backed by prominent venture capital investors including Warburg Pincus, Sequoia Capital and Qualcomm Ventures. Not only have we been featured in the top 5 enterprise startups out of India, but our fun-loving team works in a culture that rewards bright, driven individuals and gives them space for their creativity.
With a solution suite that includes CRM & Loyalty, MartJack E-Commerce Platform, Marketing Cloud, Customer Analytics, and O2O Commerce, we connect 150 million consumers, enables 20,000+ stores and 250+ enterprise e-commerce implementations across 30 countries – including for leading brands like Unilever, Walmart, Madura Fashion, Starbucks, and Puma. You can find out more about us on our Quora blog or by checking out this quick, introductory video.