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We’re looking for a Senior UX Designer to join our growing global UX team at Springer Nature. The job is based in Pune, Maharashtra, and you will also be working with team members and stakeholders in London, as well as across the world.
The Role -
You will be in a team responsible for designing solutions that make it easier for our editors to find people to peer review scientific articles. This is a critical part of the process for getting scientific papers published in our journals. This team is part of a wider domain in the company looking to develop new approaches to help scientist get their work published.
Understanding users and the problems they currently have in finding reviewers will be at the core of what you do. This will involve conducting user research, using this evidence to design solutions and user testing these to ensure users are able to successfully achieve their goals.
The team is an agile based team so you will need to work collaboratively with developers, business analysts, product owners and others in order to iteratively deliver and refine the end solution.
As the team is part of a wider group you will be expected to work with the rest of the UX team to ensure that your work fits with the wider context of getting scientific articles published.
What you’ll be doing
Within 3 months -
- Understand the work that has been done already including the previous research and the reasons why design decisions have been taken
- Understand the goals of the team, current priorities and the business drivers behind them.
- Work with the UX Lead and other to understand the goals of the Content Acquisition domain overall.
- Understand who the key stakeholders are and their influence on the project.
- Get to know who your users are and what relationships we have with them
- Conduct some users interviews to build your understanding of the users and their problems with their current way of working.
- Evaluate your understanding against existing information, including user journeys, previous research, and the work on the product that has been done so far.
- In situations where you feel you have enough understanding of the user needs work with the team to further develop and refine the product. For example; resolving simple usability or interaction design problems.
- Work with the UX Lead for the Content Acquisition domain to develop a plan for upcoming UX work that aligns with the product team goals and domain overall.
Within 6 months -
- UX research, goals, and priorities agreed with team and the wider domain.
- Develop a research plan and testing approach that works with team priorities and deadlines.
- Involve stakeholders and members of the team in the research process, inviting them to interview sessions, analysing and evaluating findings
- Use the evidence from research and turn it into actionable results where improvements can be measured. Ensure the process for this is collaborative, understood and works for the whole team.
- Work with the team on identified goals, problems and deliverables ensuring your design solutions meet user needs and opportunities
- Map out key user journeys and identify key pain points, develop plans to improve them, and ensure you are communicating the benefits well to get buy-in from stakeholders
Within 12 months -
- You will have delivered your product with a high level of certainty that you will have met your users needs and helped them achieve their goals.
- You will be aware of what needs to be improved and where to focus next to deliver value.
- You will have established and demonstrated the value of a user centred approach to product development, both with the development team and stakeholders.
Has previously worked with companies like Intergraph, Mastek and currently working at Springer Nature