Network Engineer

Anheuser Busch InBev
Bengaluru
4 - 11 yrs exp
4 - 11 yrs exp
About opportunityAbout opportunity

PURPOSE OF ROLE

Please summarise the overall purpose of the role.

  • Provide expert analysis of the current state of Global Networks by identifying deficiencies or opportunities for service improvement. This includes enterprise campus LANs, WIFI Networks and Enterprise WAN.
  • Daily review of the Critical Service dashboard status through next generation Network Monitoring tools and report any inconsistency.
  • Coordinate maintenance and planned changes with service providers and remote customer locations.
  • Recommend design changes enhancing service quality and stability.
  • Work with service providers and identify any deficient service levels to remote locations.
  • Continually monitor and enhance monitoring coverage of critical service and Network Devices.
  • Operate as part of the team running the operations 24 x 7 x 365.
  • Ensure KPIs and Service Levels are within the defined range.

KEY TASKS AND ACCOUNTABILITIES

Please list, in bullet format, the key actions and accountabilities of the role on both a transactional/operational and strategic level (if applicable). Include the day-to-day as well as longer-term goals and indicators. Taken collectively, the ‘key tasks and accountabilities’ are what a successful post holder would do and achieve whilst in the role.

  • Ensure Stable highly-available networks through highlighting anomalies in the network.
  • Accurate and on time network reporting (availability, performance, etc.)
  • Identify, align and implement best practices to improve GNOC Operations.
  • Familiar with various Routing and Switching protocols SNMP V3, RSTP, EIGRP, BGP, OSPF etc.
  • Familiar with next generation network technologies like SDN and with Cloud platforms like AWS and AZURE.
  • Familiar with BYOD framework.
  • Develop recommendations, standards and procedures on the implementation and improvement where needed.
  • Perform engineering level network analysis & simulation.
  • Responsibility of continuous operational process improvements and knowledge management.
  • Detailed review of any major incident and follow problem management practices to avoid any recurrence.

BUSINESS ENVIRONMENT

Please describe how the role fits into, and interacts with, the wider business. Include a summary of the activities of the wider department/business function in which this role is based. Please also use this section to highlight the key strategic interactions (in terms of scope, key business relationships leveraged, etc) if this is applicable.

Challenges:

  • Clearly communicate technology issues verbally on both a formal and informal basis to leadership and infrastructure teams.
  • Ability to oversee vendor deployments and lead assigned initiatives effectively.
  • Exceptional communication skills, with a demonstrated ability to develop and maintain good vendor & client relationships.
  • Ability to manage challenging priorities in a rapidly growing, fast- paced, interactive, results-based team environment.
  • Troubleshoot and resolve BAU Incidents and related problems .
  • Work with the Zones, SOC teams, Vendors to ensure the correct level of hardware and software are included to minimize internal and external threats.

Evaluation Criteria:

  • Consistent, timely and high-quality reporting.
  • Successful establishment of GNOC Function.
  • Periodic, accurate documentations and recording of the implementation.

QUALIFICATIONS, EXPERIENCE, SKILLS

Please list the following requirements ·

  • Education: Bachelor's degree in Computer Science, Engineering, Business or related discipline. Or 5 - 7 years IT experience as Subject Matter Expert in one or more Service Operations disciplines.
  • CCNP is mandatory and CCIE in R&S (or DC or WIFI) will be an added advantage.
  • Python, PERL and R coding experience will be an added advantage,
  • General Experience: 3-5 years. Service operations experience in multiple lead roles as an architect or developer or analyst.
  • Management: Exceptional ability to manage multiple initiatives simultaneously, delivering on time, within budget while meeting or exceeding customer service level agreements.
  • Process Improvement: Strong analytical and critical thinking skills required, including an understanding of how to interpret customer business needs, translating them into operational requirements and solutions.
  • Technical: Results oriented with ability to lead complex IT assignments. Exceptional at translating and demonstrating business needs into IT solutions which support business processes or required functionality with the goal of business alignment, business support and commitment for financial sponsorship and initiative approval. Acknowledged as an expert who is proficient in: network technologies including Cisco switches, LAN/WAN design, WLAN, VPNs, and carrier performance analysis. Extensive experience in managing BYOD framework including Cisco ISE (Identity Services Engine) and Cisco Unified Wireless Architecture.
  • Personal: Exceptional written, oral and presentation communication skills in English. Ability to share technical expertise successfully, clearly and effectively with all levels of audiences. Strong flexibility and ability to thrive in dynamic environment.

COMPETENCIES

Please list the technical competencies for optimal performance. Differentiate between essential, desirable, and less relevant technical competencies.

Behavioural Competencies:

  • Builds trust
  • Honest and fair
  • Interpersonal skills
  • Positive attitude
  • Quick Learner and Self Starter
  • Productive
  • Takes responsibility and makes effective decisions
  • Problem solving
  • Planned and organized

Interpersonal Expertise:

  • Handles conflicts constructively
  • Respect for others
  • Supports diversity and understand others’ perspectives
  • Communicates effectively

BEHAVIOURAL COMPETENCIES

With reference to the AB InBev Global Competencies, please identify and list the key behaviours and working style preferences which will enable optimal job performance. Differentiate between essential, desirable, and less relevant behavioural competencies dependent on the level of the role.

The core AB InBev Global Competencies are as follows – please note that your list of behavioural competencies is not limited to these, but due consideration should be given to them. You may add additional behavioural competencies where relevant.

AB InBev Global Competencies

Think big, and takes on big challenges- Essential Has impact and influence- Essential Executes with discipline -Essential Acts as an owner -Essential Leads by example -Essential

JOB ADVERT

Please enter in the full job advert to be posted externally. Internal posts will mirror the job description above unless you state otherwise. If the job advert needs to be posted in more than one language, you will need to supply the translation

English Text:

AB InBev

We're looking for a highly motivated, Organized and result oriented Network Specialist to be a part of our Global Network Operations centre here in Bangalore. The centre offers endless growth and development opportunities in a fast paced and dynamic environment with large-scale global corporation.

Education:

  • B. Tech / MCA from a reputable institute in Computer Sciences, IIT/NIT preferred.

Mandatory Requirements: ·

  • CCNP is mandatory and CCIE in R&S (or DC or WIFI) will be an added advantage.
  • Strong written and verbal English skills.
  • Proficiency in Microsoft Office (Excel, PowerPoint, Word).
  • Strong analytical and interpersonal skills.
  • Open to travel

Primary Responsibilities: -

  • Provide expert analysis of the current state of Global Enterprise Network by identifying deficiencies or opportunities for service improvement.
  • Coordinate maintenance and planned changes with service providers and remote customer locations. - Recommend design changes enhancing service quality and stability.
  • Work with service providers and identify any deficient service levels to remote locations.
  • Continually monitor and enhance monitoring coverage of critical service and Network Devices.
  • Operate as part of the team running the operations 24 x 7 x 365.
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About Anheuser Busch InBev

We are the world’s leading brewer bringing people together for a better world. We are building a company to last, not just for a decade, but for the next 100 years. Through our brands and our investment in communities, we will bring more people together, making our company an integral part of our consumers’ lives for generations to come. At Anheuser Busch InBev, we’re scaling our existing capabilities in data, analytics, automation and AI, and exploring emerging technologies such as blockchain and VR. These new capabilities are providing us with unprecedented insight into the needs of our consumers and customers, helping us to create new occasions and experiences, and supporting the growth of the beer category.

Here are a few useful links if you wish to know more about us: Why Us | What Do We Do | Our Vision.

If you have an entrepreneurial spirit and are a go-getter, the opportunities are endless at ABInBev.

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